Prolong is an omnichannel SaaS platform that is revolutionizing after-sales service for the fashion industry.

It facilitates the deployment and management of Care & Repair services that are omnichannel, international, sustainable and, above all, profitable. In particular, Prolong connects brands to a network of qualified craftsmen (alterations, personalization, repair, recycling, etc.) around the world, and facilitates data feedback on the quality of products sold.

Prolong revolutionizes after-sales services for brands and retailers by making Care & Repair services for consumers accessible, frictionless, and impactful.

Through its innovative SaaS platform, the company streamline the process of managing warranties, repairs, and maintenance, enhancing customer satisfaction and loyalty. The solution integrates seamlessly with existing retail systems, offering real-time tracking, automated workflows, and comprehensive analytics.

By reducing the hassle of managing after-sales services, Prolong empowers brands to extend product life cycles, promote sustainability, and build stronger, long-lasting relationships with their customers.